Format Letter For Filing Complaints Your Name Your Address Your City, State, Zip Code Date Grievance Department Health Plan Name Street Address City, State, Zip Code Policy Number Member/Employee Name: Dear Sir or Madam: The purpose of this letter is to inform you of my problem with _____________[Explain the problem you are having]. My complaint concerns______________ [the reason for your complaint]. In order to solve my problem, I would like _____________ [the specific action you want the plan to take]. I look forward to your reply and a resolution of my complaint. Sincerely, Your Name Enclosures [Include copies of all related records. Do not send originals.]